Why we recommend bringing someone to your hearing test
You may have noticed we suggest bringing a friend or family member along. Here’s why it can make a real difference.
What to expect at a hearing test
Bring someone with you
Part of your hearing test involves checking how well you recognise a familiar voice. So we recommend bringing a friend or relative along with you, if possible.
Discuss your hearing concerns
The hearing care expert will talk through any hearing concerns, your medical history and lifestyle factors that may impact your hearing.
Physical ear examination
You'll have a visual exam of your ears to understand if there are any medical explanations for your hearing loss.
Comprehensive hearing assessment
This includes a series of tests – such as tone, speech and word tests.
Same-day test results and recommended solutions
Depending on your results, we’ll give you tailored advice and talk you through the possible next steps.
Someone close to you may notice changes in your hearing first
Hearing changes can be gradual, and it’s not always easy to notice them yourself. If you can’t hear something, you may not realise it’s missing and over time, many people naturally adapt without even thinking about it. You might find yourself lip reading, turning your ‘better’ ear towards sounds, or avoiding busy or noisy environments. That’s why bringing someone who knows you well can be so helpful.
They may have noticed small changes in your hearing or situations where you’ve been finding things more difficult. In fact, the World Health Organization (WHO) highlights that while it can take years for someone to recognise their own hearing loss, those close to them often notice the signs sooner.
Their perspective gives our hearing care experts a fuller understanding of your hearing in everyday life, helping us support you with the right advice and care.
They can play an active role in your hearing test
When you bring someone you know well to your appointment, they can take part in what we call a “familiar voice test”. During the appointment, your friend or family member will read a series of words aloud while you repeat them back without being able to see them.
While it may sound straightforward, the results can often be revealing. Hearing loss can be more noticeable in real-life listening situations, especially when recognising familiar voices without visual cues. Including someone close to you in this part of the assessment helps us better understand how you hear in everyday environments. It also allows you and your friend or family to experience the difference that the right support including hearing aids, if appropriate can make.
This shared experience often provides reassurance and a clearer understanding of your hearing, helping you feel confident in the next steps.
Your hearing is our expertise
Your hearing is as unique as your fingerprint. That's why we'll personalise your hearing solution to suit you.
Experts in hearing care
We specialise exclusively in hearing care. Our experts are qualified professionals and undergo continuous training to remain at the very forefront of hearing care.
State-of-the-art solutions
The cutting-edge technology inside our hearing aids can suppress unwanted background noise so you can enjoy conversations with ease, even in bustling environments.
Personalised Care
Some of our hearing aids have over 13 million different configurations. We’ll work together with you to find one that’s right for your hearing and lifestyle.
Extensive support & aftercare
We’re not a ‘fit-and-forget’ hearing care provider. Annual check-ups, servicing and ongoing support is all included in the price of our hearing aids.
Your hearing doesn’t just affect you
Many of our customers call their hearing aids ‘life-changing’. But it’s not just your life that stands to change with hearing aids, but the lives of those closest to you. Below are testimonials from family members who have experience what happens when one of their loved ones get a hearing aid.
How can a hearing aid help you?
Hearing aids can help you hear better and engage more with your day-to-day life. Ready more about our hearing aids.
Hearing aids can help you to:
Hear clearly in most situations
Participate actively in conversation
Hear phone conversations easily
Avoid having to ask people to repeat themselves
Listen to the TV at the same volume as those around you
Sources
- World Report on Hearing, World Health Organization, Geneva, 2021.